Privacy policy
Privacy policy
When you transact with "JAPAN ICHIBAN E-SHOP " (hereinafter referred to as "our company"), your name, address, telephone number, e-mail address, etc. will be collected. Please disclose your personal information (hereinafter referred to as "personal information"). Our company handles personal information in accordance with the Personal Information Protection Act. This privacy policy is a promise between our customers and our company regarding the handling of personal information disclosed to us.
1.Purpose of use of personal information
Our company will use personal information for the following purposes.
1) We will use your contact information, such as your name, address, and phone number, to ship products to you and bill you for payment. In addition, we may use payment information such as credit card number and bank account that you specify in connection with billing.
2) In order to contact you and confirm the details of your order, delivery method, etc., we will collect contact information such as your name, address, and e-mail address, as well as the type and quantity of products you have ordered, and the amount to be billed.
3) We will use your usage history and contact information such as your name, address, and e-mail address to inform you of our campaigns, products, and services.
4) In order to improve our services, we will use opinions received from customers, survey results, usage history, etc.
5) We will use your contact information such as your name, address, and e-mail address to respond to your requests and inquiries.
2.Management of personal information
Our company manages personal information using the following system.
1) We will develop the necessary internal systems in accordance with the Personal Information Protection Act and guidelines, and obtain written pledges from employees stating that they will handle personal information appropriately.
2) We will restrict access of personal information to only those employees who need it for work, establish rules regarding the storage and management of media containing personal information, and take preventive measures to protect personal information.
3) Regarding personal information stored in the system, we will prepare accounts and passwords and manage access privileges so that only those employees who need it for work can use it. Please note that your account and password will be strictly managed to prevent leakage or loss.
4) To ensure security when transmitting data related to personal information over the Internet, we use SSL, an industry standard encrypted communication, on necessary web pages.
5) Personal information will be deleted at any time after a certain period of time has passed from the time of receipt, assuming that there will be no problem with the service.
3.Disclosure of personal information
1) Our company will not disclose personal information to third party entities without the consent of the customer. However, this does not apply in the following cases.
・When there is a request from a public institution such as a court or the police based on laws and regulations
・When there are special provisions in laws and regulations
・When there is a risk of harming the life, body, or property of a customer or a third party, obtain the consent of the person concerned.
・When it is necessary to protect or defend our rights, property, or services from actions that violate the law or our terms of use/precautions, and we are unable to obtain the consent of the individual.
2) If a customer requests disclosure of personal information, the information will be disclosed only if the customer’s identity can be confirmed
Note: How to confirm your identity
Please send us a copy of something that can prove your identity (driver's license, insurance card, etc.).
We will confirm the content and disclose the information as soon we have verified the identity of the person requesting the information.